‘S’ for Social License to Operate

The ‘S’ in the ESG trifecta stands for Social, which is a shorthand of sorts. Social is ‘Social License to Operate’ where buy-in from your employees, consumers, communities, and vendors in a Global Value Chain is a dynamic process, and it needs a F5 routinely.

With the advent of the digital, each stakeholder is a whistleblower with a camera phone. Reputational risk impacts the brand, and in turn valuation. That should be a material rationale for the ‘fuzzy’ S.

A lot of companies conduct social listening to gauge sentiment to measure reputations.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s