The S dimension of the ESG is more than Human Capital , DEI , BHR and Community Affairs which are the sub components of a poorly quantitative matrix of the risk trifecta. The Social category is about us, which includes the employees as sustainability is about quality of life rooted in the epistemic foundations of ecological justice.
The posh literary crowd snigger at Chetan Bhagat, seem to miss the point. He is a cultural phenomenon. Most writers struggle to pay bills being so called literary; he maintains a mini media empire.