This book is a powerful work of cultural archiving by British Omani-Zanzibari author and chef Dina Macki which is equal parts Omani food history and culture.
I have been following the authors work for years and this book was a trip back home as an Al Khuwair boy, who grew up next to the Al Maha Petrol Pump and ate Shwarma’s in Istanboly.
Looking forward to the fare in Mutrah later this year.
The HBR article by Prof Clayton Christensen on Consulting Disruption came out in 2013. It was way before any AI wave. The writing was on the wall then. With USD 50 subscriptions to ChatGPT Pro, entire sustainability reports are being written. This situation is a clear warning for lazy consulting work. Such work does not warrant an expense.
Consulting, of all typologies, was never about reports, it was about solving a problem. Clients never paid for EIAs or ESGDDs. They paid for ticking off the requirements for conditions precedent on a loan tranche. It could also be for a construction permit. The shift from risk management and compliance to value creation is never more urgent.
Entry-level analysts will face challenges. Consultants need to add technical expertise. This need is evident from expert hires at the MBB strata too. Cost arbitrage which India and the Philippines brought in for its English prowess is nullified by Grammarly Pro. The Client with a lean ESG Manager with a college intern with LLM can fill up all ESG compliances such as BRSR and CDP.
The knowledge provider ecosystem includes consultancies, law firms, university think tanks, and research institutes. They vie with information providers for the same target audience. The client has plenty of options unless there is a critical reputational capital risk at hand.
Consulting firms will shrink unless the focus is on value creation through implementation support and getting back to the ‘jobs to be done’ focus.
The key question for fellow consultants is:
What are we doing which LLMs cannot do?
Or
What internal teams can suffice as they have domain expertise?
Professional Service Firms that do statutory compliances will sustain. This is especially true in the regulatory sphere such as Assurance. However, tech will encroach there as well. There will be a nudge towards process reforms such as self-verification.
Expertise and Trust are non-negotiable, as Private Banking and FinTech have their respective clientele.
Couple of evenings back i took an uber to the bustle of Bhendi Bazaar, as I walked between Saifi Masjid in Bohra Mohalla to Minara Masjid on Mohammad Ali Road, in the post Maghrib prayers to the Tarawih, the bustle of a Muslim Bombay overwhelms the senses with the sounds and food sights. Bombay as a melting pot was on display as the wealthy Bohra’s had impeccable facilities to the Sunni Masjids down the road which were more earthy.
Different Gujarati Muslim mercantile communities have long made these mohallas home, on the way to East Africa and Aden/ Basra where long duree communities still come over to Bombay for the Jamaat Khana’s in particular the Bohra’s, Khoja’s and Ismailis.
I saw a Shiva Sena poster in the Bohra Mohalla, proclaiming Ramadan wishes, as i am not surprised as the Bohra community has a fondness for the Prime Minister who has often hugged the community members in his forays from New York to Cairo. My uber driver, a Bhendi Bazaar Native and a Muslim Gujarati from Palanpur, quipped about the closeness.
The sweets at Tawakkal were amazing as were the kebabs in front of Minara Masjid. Abaya stores brought me back to the Gulf, especially the souks that are near the old ports such as Bur Dubai or Mutrah/Ruwi.
The Ramadan stalls reminded of Pasar Ramadan’s in Malaysia and Singapore, where the spirit of community over a food plate of Iftar/ Buka Puasa fare unite friends and families. The Ummah unites over faith during the sacred month of Ramadan.
Absolute honor to meet my BHR icon and Public Intellectual Salil Tripathi ji in Mumbai.
I have been privileged to read and follow his writings and activist work in the realm of BHR for many years. I had written an article for IHRB a couple of years back as well in the Dhaka Principle series with Adrian Pereira Sir.
The conversation was piercing and eclectic with the great Ratna Pathak Shah, who quipped that one can find Gujarati signage’s in Wembley in England rather than in Mumbai which is a Gujarati speaking city. Bombay or South Bombay Gujarati is different from the one spoken in Amdavad or Surat.
The linguistic competition to Gujarati is from Hindi rather than English as Czech faces encroachment from Russian. The short time was nothing short of a masterclass. The audience comprised of the culture elite of Bombay, I think I saw Dolly Thakore and a few popular faces.
One of the inherent weaknesses of how the sustainability paradigm or the erstwhile ESG variant, now politically retired in the DJT era has been the carbon tunnel overemphasis on indicators and frameworks rather than solutions. Depoliticising ESG did not work as it entailed a particular worldview.
Mining communities left behind in the rust belts in North America and Australia, or in Indonesia caught in the cross hair of transition politics, would have rebelled. ESG meant risk to companies, but the biggest black swan event was missed- the geopolitics or the politics of pen risk is hardly mapped in KPIs.
With AI, traditional consulting is under threat, though deep expertise which solves problems and creates value. Reporting is compliance and impact does more than that, it creates more fundamental ripples.
For my consulting peers, lets get back to research basics- AI is already creating level one reports.
Mumbai Salon’s of the non branded typology, are meeting points for real estate deals, neighbourhood gossip and an expression of minority experiences as most of the barbers are Muslim migrants from the heartlands of Yogi Land.
The soundscape is of Quranic verses on low volume, and of news of Muslim experiences during the Holy Month of Ramadan. The conversations are full of banter laced with masculine innuendos.
A site which exemplifies the ‘Bombay Brokers’, a book edited by Lisa Bjorkman. A space of aspiration and survival which is so Bombay, where everyone has a dream to fulfil where former barbers become owners and double up as real estate agents.
Don’t take writing so seriously, it is a form of expression not some document of record, it is not a contract. Always write on the phone, a blog, on an empty gmail draft, notes.
Life has been quite a torrid ride and a fascinating journey since the past two decades. It was amazing to speak to a family friend academic Uncle from Oman who now teaches in the US and is a teacher of ELT and writing. It gave me an opportunity to reflect on two decades of writing, although a famous supervisor once mentioned that i can’t write well. Well each person has its own take on what constitutes merit. I have written for quite a few platforms over the last fifteen years.
Writing is a deeply personal process, and the performance of it comes only later.
Was at an Iftar, was invited by the Indian Students Association President, a boy who grew up in Jizan, Saudi Arabia. A Nusantara Buka Puasa at Masjid Kolej Islam Malaya next to Universiti Malaya. Had a Palestinian from Ramallah, an Indian from Hyderabad who grew up in Saudi Arabia and a Bangladeshi engineering scholar from Chittagong and a Malaysian from Sabah. Truly Ummah on a table.